TERMS & CONDITIONS

Appointment Location

By booking this appointment, you agree that it will take place at 20 Holmes Street, Moonee Ponds, unless otherwise advised.

Bookings & Payments

  • A 50% deposit is required to secure your date and time.

  • All deposits and booking payments are non-refundable and non-transferable.

  • In the event of a natural disaster or State/National pandemic lockdown, bookings may be rescheduled once within 12 months from the original date.

  • If Sarah Peart is unwell, contagious, or hospitalised, you will be offered a full refund or, if preferred, she will assist in locating another makeup artist with a similar style to fulfil your booking.

  • If travel to the job location is deemed unsafe due to bushfires, floods, or similar circumstances, the same refund or replacement artist option will apply.

  • If the client contracts COVID-19 and provides more than 48 hours' notice, they are eligible for a credit note valid for 12 months.

Booking Time Finality
Once your appointment is booked and confirmed, the time slot cannot be changed. This includes adjustments to the scheduled start time or requests to move your appointment to a different time or day. Please ensure your availability before booking to avoid disappointment.

On the day of your appointment, any additional services requested will increase the total cost.

Please note: Due to high demand and strict time allocations, bookings cannot be amended to reduce the number of people originally scheduled. If you wish to add services, please contact Sarah in advance—add-ons are subject to availability and will incur a surcharge.

Studio Appointments – Arrival

Due to limited space, clients are kindly asked to attend alone. Friends or family members may wait in the car or nearby cafes/shopping centres. There is a 10 minute grace period for each booking, after being 10 minutes or more late, the booking is cancelled and the deposit will be forfeited.

Allergies & Health

It is the client’s responsibility to inform Sarah of any allergies (e.g., to cosmetic ingredients, hair products, food) prior to the appointment and again in person.

Please note:

  • While every care is taken, Sarah cannot guarantee a completely allergen-free environment.

  • Clients with anaphylaxis or severe allergies must bring any required emergency medication, including an EpiPen if needed.

COVID-19 Policy

By booking with Sarah Peart, you confirm that on the day of your appointment:

  • You do not have any flu-like symptoms (fever, cough, sore throat, runny nose, loss of smell/taste), no matter how mild.

  • You have not been instructed to isolate or quarantine for any of the following reasons:

    1. You are a close contact of a COVID-positive person

    2. You are awaiting COVID test results

    3. You have returned from overseas in the past 7 days

    4. You live with someone who is COVID-positive

    5. You have tested positive for COVID in the past 7 days

Pre-Appointment Beauty Tips

For the best results, please follow these tips in the 24 hours prior to your booking:

  • Stay well hydrated

  • Gently exfoliate your face

  • Avoid fake tan on your face

  • Arrive with clean skin (cleansed or rinsed with water and a soft face cloth)

  • Remove stray hairs around eyebrows, lips, and chin

Additionally:

  • Please arrive wearing a strapless or spaghetti strap top and a zip-up jacket to assist with dressing post-appointment and help ensure accurate colour matching.

  • Due to studio size and for health safety, please attend your appointment alone.

Discount Codes

Discount codes must be applied at checkout to be valid. Discounts cannot be applied on the day of your appointment if they weren’t added at the time of booking.